SUMMARY

The Freshgo Ayurveda (hereafter referred to as "Company") is covered by this insurance. This Privacy Notice explains how the Company utilises information gathered or received from webplatform or app visitors ("Visitors"). It also explains how we use the information you provide when you sign up as a Preferred Customer ("Customer"). It explains how we gather or receive your personal data, the types of data we process, how we use, disclose, and safeguard that data, how long we keep it, your rights about the processing of your personal data, and how to contact us about our privacy practices.

ABOUT THE APP

Freshgo Ayurveda provide ways to make money online by using refer and earn program. With the Freshgo Ayurveda we strive to bring you daily needs through your mobile phone and desktop. With innovation supported by various technologies we continuously upgrading our wallet that specially designed to fulfilled user’s daily requirements.

SCOPE AND PREFACE TO THE POLICY

This Privacy Statement applies to all information collected through this webplatform, as well as any mobile platforms, applications, or other interactive elements that link to it (collectively, the "platform"). This Privacy Statement does not apply to information collected by or through any other means by the company, such as data gathered offline.

We value your faith in us and want you to understand what information we collect about you and how we use and distribute it. You accept the practices outlined in this Privacy Policy by visiting the platform or using a Mobile App.

HOW THE INFORMATION IS COLLECTED

We collect and store information you provide to us through the platform and the Mobile App.

1. Personal and Sensitive Personal Information collected includes but not limited to:

How we collect or Receive Personal Data from You when you Visit the webplatform or the app: -

We may collect your Personal Information when you use our services or Platform or otherwise interact with us during the course of our relationship. We collect Personal Information which is relevant and absolutely necessary for providing the services requested by you and to continually improve the Freshgo Ayurveda Platform:

• name, age, gender, photo, address, phone number, e-mail id, your contacts and nominee details
• PAN card number, KYC related information such as videos or other online/ offline verification documents as mandated by relevant regulatory authorities, your business-related information
• Aadhaar information including Aadhaar number or Virtual ID for the purposes of e-KYC authentication with the Unique Identification Authority of India (UIDAI). Note that submission of Aadhaar information is not mandatory for e-KYC authentication, you can also use other types of information, such as your PAN or GST number
• OTP sent to you by your bank or Freshgo Ayurveda
• balance, transaction history and value, bank account details, wallet balance, investment details and transactions, service or transaction related communication, part of your card details for smooth transaction using Freshgo Ayurveda or any of the services
• your device details such as device identifier, internet bandwidth, mobile device model, browser plug-ins, and cookies or similar technologies that may identify your browser/Freshgo Ayurveda Application and plug-ins, and time spent, IP address and location

2. TECHNICAL ASPECTS OF INFORMATION

We collect and store the following information whenever you visit the platform:

• visiting Freshgo Ayurveda Platform
• registering on Freshgo Ayurveda Platform as an “user” or “merchant” or any other relationship that may be governed by terms and conditions listed on Freshgo Ayurveda Platform
• transacting or attempting to transact on Freshgo Ayurveda Platform
• accessing links, e-mails, chat conversations, feedbacks, notifications sent or owned by Freshgo Ayurveda Platform and if you opt to participate in our occasional surveys
• otherwise dealing with any of the Freshgo Ayurveda Affiliates/Entities/Subsidiaries/Associates
• while applying for career opportunities with Freshgo Ayurveda

We and our service providers or business partners may also collect your Personal Information from third parties or information made publicly available including but not limited to financial history and other information for the purpose of verifying and authenticating an investment transaction request you place with us to prevent suspicious transactions, or to comply with court judgements and bankruptcies, from credit reference and fraud prevention agencies.

3. We collect personal information for the following reasons

• To Send you promotional offers
• Determine your preferences for products and services;
• Tailor our messages to you;
• Help us improve our customer service
• Spread the word about your excellent product testimonial

How Do We Keep Personal Information Safe?

We maintain suitable technical and organizational security procedures to protect the personal data we handle against destruction, loss, modification, access, disclosure, or use by accident, unlawful, or unauthorized means. Your Personal Information is shared as allowed under applicable laws, after following due diligence and in line with the purposes set out in this Policy.

Organisation has implemented a variety of reasonable security standards and processes to protect information from unauthorised access, use, alteration, and destruction in any form. Despite best efforts, security cannot be guaranteed to those who are protected against all risks. Individuals with access to data must maintain secrecy when gathering information.

We may share your Personal Information in the course of your transaction with different categories of recipients such as business partners, service providers, merchants, affiliates, associates, subsidiaries, legally recognized authorities, regulatory bodies, governmental authorities, financial institutions, internal teams such as marketing, security, investigation team, etc.

Personal Information will be shared, as applicable, on need-to-know basis, for the following purposes:

• for enabling the provision of the products/services availed by you and facilitating the services between you and the service provider, as requested
• for the Aadhaar authentication process by submitting Aadhaar information to Central Identities Data Repository (CIDR) and National Securities Depository Limited (NSDL)
• for complying with applicable laws as well as meeting the Know Your Customer (KYC) requirements as mandated by various regulatory bodies, whose regulated service/product you opt through our services/Platforms
• for completing a payment transaction initiated by you on a merchant site, where based on your instructions, the merchant requests to fetch your Personal Information from us
• for the purpose of processing your financial product subscription requests placed with us and ensuring that these requests reach the relevant financial institution whose service/product you have opted for
• if it is required by financial institutions to verify, mitigate, or prevent fraud or to manage risk or recover funds in accordance with applicable laws/regulations for services related to communication, marketing, data and information storage, transmission, security, analytics, fraud detection, risk assessment and research enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public
• if required to do so by law or in good faith we believe that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process
• if requested by government authorities for government initiatives and benefits
• for grievance redressal and resolution of disputes
• with the internal investigation department within Freshgo Ayurveda or agencies appointed by Freshgo Ayurveda for investigation purposes located within or outside the Indian jurisdiction
• should we (or our assets) plan to merge with, or be acquired by any business entity, or re-organization, amalgamation, restructuring of our business then with such other business entity

While the information is shared with third parties as per purposes set out in this Policy, processing of your Personal Information is governed by their policies. Freshgo Ayurveda ensures stricter or no less stringent privacy protection obligations are cast on these third-parties, wherever applicable and to the extent possible. However, Freshgo Ayurveda may share Personal Information with third-parties such as legally recognized authorities, regulatory bodies, governmental authorities, and financial institutions as per purposes set out in this Policy or as per applicable laws. We do not accept any responsibility or liability for usage of your Personal Information by these third parties or their policies.

Children's Personal Space

Our webplatform or app is not directed at or designed for children under the age of eighteen. Personally Identifiable Information will not be collected from children on purpose and if we discover such data on our platform, the same will be deleted.

Updates in the privacy policy

This Privacy Policy is subject to change at any moment by the Company. If we propose to make any material changes, we will notify you by means of a notice on this page prior to the change becoming effective. Your subsequent use of the platforms will be deemed acceptance of such changes. Be sure to review this Privacy Policy periodically to ensure familiarity with its most current version. By using the platforms following the posting of changes to this Privacy Policy, you agree to all such changes.

Contact Us

In case of any query, complaint or concern feel free to contact us through the number and mail id give below. We will try to answer and solve your query and complaint as soon as possible.

• Contact Us or Whatsapp us at:  9813365151
• Email ID: info@freshgoayurveda.com